Meet our team

Mr. Yuichi Yamamura

Managing Director EMEA
 
Yuichi Yamamura joined JCM Global in May 2024 and took over the role of Managing Director of JCM-E in October 2024. With a Bachelor degree from Osaka University (1991) and more than 30 years of experience in the financial sector, including 33 years at Sumitomo Mitsui Banking Corporation, Yuichi brings extensive expertise mainly in corporate finance business, compliance and corporate governance. Having worked in London, Düsseldorf, Singapore, he has a strong international perspective.

Prior to JCM, he was responsible for internal control functions in Europe, ensuring regulatory compliance and operational efficiency. Yuichi’s leadership is instrumental in shaping JCM-E’s strategic direction and driving sustainable growth across the region.

Payam Zadeh

General Manager EMEA and
Managing Director UK
 
Payam brings 25 years of sales experience at an executive level to his role with significant experience of dynamic global markets. He has developed significant expertise in cash handling and payment systems over the years in many sectors, including banking, retail and gaming.

Payam has spent over 12 years as General Manager EMEA and Managing Director UK responsible for the entire JCM EMEA business including the UK office, responsible for overseeing all the divisions including sales, marketing, human resources, finance and IT.

Payam is fluent in a number of languages and has a proven record in the successful planning, development, implementation, placement and management of new products and markets. He is a graduate of the Polytechnical University in Saarbruecken.

Antonius Engel

Finance Director
 
Antonius Engel has been with JCM for more than 14 years and has over 30 years of experience in finance. Before joining JCM, he was the Head of Finance in a listed company and also worked as a finance controller.

His role at JCM includes all aspects of accounting and IT, including strategic planning, budgeting and reporting, system optimization and development of information platforms. Antonius Engel hods a degree in Business Administration from the University of Paderborn (Germany).

Christoph Starke

Head of Sales & Marketing EMEA

Christoph Starke joined JCM Global in August 2024 as Head of Sales & Marketing for the EMEA region, bringing with him 25 years of experience in sales. With a strong background in international matrix organisations, Christoph is highly skilled in strategic customer relationship development and customer lifecycle management. He leads the Sales & Marketing team across EMEA, ensuring cross-departmental collaboration and driving business growth.

A key focus of his role is team development, fostering a high-performing sales force while maintaining strong customer connections. As the main point of contact for both customers and internal stakeholders, Christoph is committed to delivering innovative solutions and exceptional service. His expertise and leadership play a vital role in shaping JCM’s market strategy and long-term success in the region.

Kristina Fuchs

HR Manager
 
Kristina joined JCM in 2014 as HR Manager before taking control of the administration department in 2015, too. Since that time, she has also been responsible for human resources and administration for the UK office.

She has over 19 years’ experience in HR and is an employee support specialist. She has implemented training and development throughout the company, as well as managing university recruitment drives, moderating workshops and cooperating with relevant worker associations.

She graduated from the Heinrich Heine University with a diploma in Education and qualified as a state-certified human resources specialist at the Düsseldorf Chamber of Industry and Commerce.

Björn Fletcher

Teamleader Sales Back Office
 
Björn joined JCM in 2007 on an apprenticeship scheme and worked on overseas business accounts gaining training on the job up until 2015. At this point he was very familiar with the key sales accounts for JCM, however, he also did part-time further training to become a state-certified business economist – made possible by the backing of JCM.

From 2016, Björn became a team leader for internal sales and manages three employees in Düsseldorf and one employee in the UK office in Milton Keynes.

Dragoljub Grekulovic

Head of Competence Center EMEA
 
Dragoljub Grekulovic Joined JCM Europe in 2009 as a service engineer. Since 2013 he has been part of the JCM Global Product Management team, as Head of Department for the EMEA Region.

Dragoljub has experience in cash handling for both the gaming and commercial sectors and has been involved in the development of the most recent generation of Bill Validators from market research through to launch.

Isabella Tundo

Marketing Manager
 
Isabella first started working for JCM as a Marketing and Sales Coordinator in 2015 before leaving to explore other opportunities. Before that, she had already gained experience of marketing and organising trade events during her studies as an interpreter and translator for the Italian and Spanish languages.

She re-joined the JCM team in 2022 with the main role of marketing manager, having specialised increasingly in this area in recent years and having acquired knowledge and experience in other sectors.

Isabella is responsible for the company’s public image and communicates with the press and via social media, as well as organising trade fairs and customer events in the EMEA regions with her team. She does this with great enthusiasm and passion, without forgetting her love for detail.

Christian Huisgen

Customer Care Center Manager
 
Christian joined JCM in June 2006 as a support technician. In 2015 he took over the responsibility of the technical field service team.

Since 2017 he serves as manager of the EMEA Customer Care Center which includes the departments of sustaining engineering, technical field service and data collection.

He manages product integration and strengthens new and existing customer relationships.