Celebrating 30 Years of Partnership: JCM & Change Italia

JCM Global is proud to celebrate a significant milestone: 30 years of cooperation with our long-standing Italian distribution partner, Change Italia, led by President Manuel Pasquini.

What began as a straightforward commercial relationship has evolved into a trusted, strategic partnership built on shared values, aligned goals and a mutual commitment to delivering reliable, innovative cash-handling and payment solutions to operators across Italy.

Over the past three decades, the collaboration has grown alongside the industry itself, supporting operators through changing regulations, advancing technologies and shifting customer expectations. Together, JCM and Change Italia have consistently focused on providing secure, future-ready solutions that help businesses operate more efficiently while protecting revenue and enhancing the player experience.

To mark the anniversary, JCM recently welcomed the Change Italia team on a series of visits to key global locations, reinforcing the strength and international nature of the partnership.

The programme included time at JCM’s European base in Düsseldorf, meetings with Board Directors in Japan, and a tour of the company’s production facility in Manila, Philippines. Beyond celebrating the milestone, these visits offered valuable opportunities for team building, knowledge sharing and strategic planning for the years ahead.

Bringing colleagues together from both organisations highlighted not only how far the partnership has come, but how closely aligned both teams remain as they prepare for the next phase of growth.

Since the mid-1990s, Change Italia has played a pivotal role in supporting Italian operators with JCM’s industry-leading portfolio of bill validation, ticketing and cash management technologies.

Through deep local market knowledge, responsive service and strong customer relationships, the company has helped establish JCM as a trusted technology partner across Italy’s gaming, amusement and retail sectors.

This combination of global innovation and local expertise has proven to be a powerful formula, ensuring that operators benefit from world-class technology backed by hands-on, in-country support.

Thirty years on, the relationship between JCM and Change Italia remains as strong as ever, built on trust, collaboration and a shared belief in long-term partnerships.

As both companies continue to invest in new technologies, smarter payment ecosystems and enhanced service capabilities, the focus is firmly on the future.

To everyone at Change Italia, JCM extends its sincere thanks for the loyalty, dedication and professionalism shown over the past three decades.

We are proud of everything we have achieved together — and even more excited about what comes next.

Here’s to the next 30 years of innovation, collaboration and shared success.