JCM Global’s Payam Zadeh Shares Vision for the Future

As JCM Global celebrates its 70th anniversary, Payam Zadeh, General Manager EMEA and Managing Director UK, reflected on JCM’s defining milestones, culture of innovation, and vision for the future.

“JCM has always been driven by a pioneering spirit,” said Zadeh. “From our early development of secure, high-performance cash-handling solutions to the launch of our iVIZION® bill validator with Contact Image Sensor (CIS) technology, each innovation has raised industry standards for accuracy and fraud protection.”

The development of the UBA® Pro series further accelerated JCM’s evolution, offering a modular, upgradeable platform adaptable across gaming, retail, parking, and financial sectors. This versatility, Zadeh noted, “reflects JCM’s long-standing dedication to quality, innovation, and customer trust.”

Looking ahead, JCM’s focus is on becoming a solutions-driven technology partner, supporting the automation of both cash and cashless payment processes across industries.

“Our vision for the next decade is built on three pillars: sustainability, adaptability, and commitment,” Zadeh explained. “Cash remains essential in many markets, and our technology helps operators manage it securely and efficiently — especially in automated or remote environments.”

In the EMEA region, JCM’s modular approach allows for precise product adaptation. “Our UBA Pro Family, with two- and four-denomination recyclers, is a great example,” Zadeh said. “It gives operators targeted, efficient, and compliant solutions backed by robust service and training support.”

Two of JCM’s latest developments are set to make a strong impact in EMEA:

• A new coin recycler solution, delivering complete payment automation when paired with JCM bill acceptors.
• JCM’s existing TITO systems is connected directly to a card reader, allowing players tonow use their card or mobile device to purchase a ticket

Together, these technologies create a comprehensive payment ecosystem – from cash to coin to cashless – seamlessly integrated and backed by JCM’s renowned reliability.

Zadeh identified convergence, compliance, and sustainability as key themes shaping the gaming industry.

“Operators are looking for more than just validation, they want insights, automation, and sustainability,” he said. “JCM’s technology bridges these priorities, helping our partners stay compliant, efficient, and ready for the future.”

Read the full interview here.

About JCM Global

For 70 years, JCM Global has been a world leader in secure, innovative cash-handling and validation solutions for gaming, retail, banking, and vending. With products such as UBA® Pro, iVIZION®, DBV®, MRX, and GEN5®, JCM continues to set the global benchmark for accuracy, security, and reliability.

Sign up to our newsletter!