JCM Global recently completed a comprehensive technical training programme for the engineering team at NOVOMATIC Spain, held at the company’s headquarters in Madrid. The session forms part of JCM’s ongoing commitment to supporting partners with expert knowledge, hands-on education, and continual product familiarisation.
The training covered JCM’s latest solutions for the gaming sector, including:
The interactive workshop was led by Max Arnold, JCM Technical Engineer, and Jaime Bonet Torrendell, JCM Sales Manager, who praised the strong engagement and collaborative spirit throughout the day.
“The atmosphere was excellent — highly interactive, technical, and productive,” said Jaime Bonet Torrendell. “NOVOMATIC Spain’s engineering team is deeply committed to understanding every feature and optimisation we provide.”
From NOVOMATIC Spain, Alberto Luna, Production and After-Sales Director, highlighted the value of continued training: “Maintaining up-to-date knowledge of JCM products is essential for our technical team. These sessions help ensure we are fully familiar with the latest capabilities and prepared to support our customers with the highest standards.”
With industry technology advancing rapidly, JCM’s tailored training programmes ensure operators and partners are equipped to maximise product performance, boost operational efficiency, and deliver reliable player experiences.
JCM offers a wide range of Technical Assistance and Customer Care Commitment.